Shipping F.A.Q.

Yes! We are open to the public. Please call or text us beforehand to ensure that we are here, or to set-up an appointment.

409-658-8706

All shipping of serialized and non-serialized parts can be handled through us because we are a licensed FFL manufacturer / dealer. We are happy to provide a FILE copy of our FFL to you or your shipping source when requested. For serialized parts and complete firearms, we are required to ship it back to the address that is listed on your government issued ID (i.e. driver’s license, passport, military ID, etc.) that you provide. When shipping these types of items, please include a legible copy of your chosen form of identification. For non-serialized parts, you ship it directly to us, and we can ship them back to anyone or anywhere you specify. It is required by law that a person that does not possess a valid FFL, must ship handguns by 2nd day air with a contract carrier (UPS, FEDEX, etc.). Long guns can be shipped with ground service by the USPS or a contract carrier. We will primarily use insured USPS for return shipping mainly because of cost of service.

BASIC GUIDELINES FOR SHIPPING FIREARMS:

*Handguns must be shipped 2nd day air by a contract carrier. Please do not use your local post office. We do not know the consequences of shipping it any other way, but we do know it is a law and why risk it?

*Long guns and non-serialized parts can be shipped by ground service. USPS is the cheapest.

*Please use either carrier pickup or take it directly to a service center, it will save you money and it is much more reliable than your local pack and ship center.

*Please buy insurance for the full value of your items. Insurance is cheap, firearms are not and please note on your work order how much insurance you would like placed on your return shipment.

*Declare that you are shipping an unloaded firearm for repairs. They should give you no trouble, it is perfectly legal.

*MAKE SURE YOUR FIREARM IS UNLOADED!!! You would be surprised with what we have received.

*Do not ship any ammo with your firearms.

*Make sure your firearms and parts are packed well with sufficient cushioning for the journey.

*Please include an itemized packing list of everything that you send us. We cannot be held responsible for anything that is not documented.

Anything that we cerakote, is covered by our limited lifetime warranty. If your firearm ever cracks, peels, chips, or breaks because of our work, we will repair, replace, or refinish at no cost to you. Shipping is not included in the warranty work, only re-coating is covered. We cannot cover for excess wear from normal use (holster marks, blemishes from dropping or abuse, etc.) Feel free to contact us if something isn't exactly how you wanted it and let's figure it out.

Our turnaround time can depend on many factors. Special order parts, colors, stencils, and seasonal runs will affect our turnaround time. Most jobs, with the exception of custom builds and intricate finishes will be completed within 2-3 weeks of receiving the item. Extremely custom theme builds will most likely take longer – we pride ourselves on creating quality, one of a kind works of art! This craftsmanship cannot be rushed! We will do our best to keep you in the loop throughout the process – If you do have any questions about a project you have shipped in drop us an email:  inquireseta@gmail.com OR 409-658-8706

With Cerakote, virtually any part of a gun that is not made of rubber or silicon can be coated. However, our policy is to not coat any critical contact points (sears, safeties, triggers, disconnectors, etc.), aftermarket match triggers, springs, inside of barrels or chambers. Some springs that are attached permanently to a gun must sometimes be coated. In these instances, these springs will be coated, but we will not coat anything that will affect the function of your firearm. 

We at E.T.A. do NOT do any sort of hydro dipping. This is because hydro dipping does not hold up well to the environment. Cerakote is years ahead of the game with its durability, U.V. resistance, and rust fighting properties.